SMS Terms of service

Effective March 2025

These SMS Text Messaging Terms of Service (these "SMS Terms") are incorporated into all agreements between you and "The Exchange Counseling PLLC" ("the organization"), including any agreements that are preexisting and any agreements that might be enacted contemporaneously with these SMS Terms.

SMS Messaging Service

These SMS Text Messaging Terms of Service (these "SMS Terms") are incorporated into all agreements between you and "The Exchange Counseling PLLC" ("the organization"), including any agreements that are pre-existing and any agreements that might be enacted contemporaneously with these SMS Terms.

"The Exchange Counseling PLLC" might use SMS text messaging, from time to time, for certain types of communication with you, including potentially for administrative issues, such as billing, or for health-related issues, such as appointment reminders.

You agree to receive (you "opt in" to receiving) SMS text messages from "The Exchange Counseling PLLC" , related to services that a provider is providing to you. Message and data rates may apply, and message frequency varies. You may text STOP at any time to opt out of receiving SMS text messages from the organization. You may text us HELP at any time to receive help.

SMS text messages from "The Exchange Counseling PLLC" may originate from our organizational phone numbers, including:

325-244-5407

325-439-5008

325-439-5410

There may be terms in other agreements between you and your provider that also apply to the organization's use of SMS text messaging, such as general terms related to privacy and data handling for our organization that are not specific to SMS text messaging. You agree that you have reviewed all agreements that have been provided to you.

Help/Customer Support

Text the word HELP for technical support. You may also contact The Exchange Counseling PLLC directly by phone at 325-244-5407 or by email at info@TheExchangeCounseling.com.

Texting the word HELP will only provide general support as it relates to SMS messaging and is not to be used in the event of an emergency.

Liability

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.